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FAQs

Frequently asked questions

Have questions? We're here to help.

Reserve online in under a minute — enter your pickup and drop-off, choose a vehicle class, and confirm. You can also call our Twin Cities dispatch team at (612) 242-4255, 24 hours a day, 7 days a week. You will receive instant confirmation, and our team can help build multi-stop or group itineraries.

We track your flight in real time at Minneapolis–St. Paul International (MSP), so your chauffeur is ready whether you land early, late, or diverted — at both Terminal 1–Lindbergh and Terminal 2–Humphrey. Choose curbside pickup or our Meet & Greet, where your chauffeur waits inside at baggage claim with a name sign and helps with your luggage.

Our full fleet covers any group: Premium Sedan (Mercedes S-Class, up to 3), Luxury SUV (Cadillac Escalade, up to 6), Stretch Limousine (up to 10), Sprinter Van (up to 12), Mini Coach (up to 25), and Motor Coach (up to 55). From a solo executive transfer to a 55-passenger convention shuttle, we have the right vehicle.

Cancellations made at least 24 hours before pickup are fully refundable. Last-minute cancellations may incur a fee based on the vehicle class reserved. You can also modify a booking — add a stop, change vehicle class, or adjust pickup time — by contacting our 24/7 dispatch team. Weddings, events, and group charters may have separate deposit terms.

Yes. You can adjust pickup time, add stops, upgrade your vehicle class, or change passenger counts by contacting our 24/7 dispatch team. We recommend confirming changes at least a few hours ahead so your assigned chauffeur and vehicle are ready.

Yes — every MSP Car Service chauffeur is professionally trained, fully licensed, background-checked, and our late-model vehicles carry commercial passenger insurance in the State of Minnesota. We are a company with a team of vetted chauffeurs, not a rideshare app or a single owner-operator.

We serve Minneapolis, St. Paul, and the entire Twin Cities metro — including Bloomington, Edina, Minnetonka, Maple Grove, Plymouth, Woodbury, Roseville, Blaine, Brooklyn Park, and the lake country (Excelsior, Wayzata, and Lake Minnetonka) — across Hennepin, Ramsey, Anoka, Dakota, Washington, and Carver Counties. We also provide dedicated service to Mayo Clinic in Rochester and long-distance trips to Duluth and the North Shore.

MSP airport transfers, corporate and executive black car service, hourly chauffeured service, point-to-point rides, meetings and events group transportation, weddings, and dedicated Mayo Clinic medical transportation to Rochester. Flat-rate, all-inclusive pricing on every service, available 24/7.

Contact us

Book Your Minneapolis Car Service or MSP Airport Transfer Today

Our professional team is available 24/7 — whether you're booking an MSP airport transfer, corporate car service, Mayo Clinic trip, hourly chauffeur, meetings & events transportation, or point-to-point rides across the Twin Cities.

Get a Free Quote

Instant online quotes for Minneapolis MSP airport car service, corporate travel, hourly chauffeur service, and point-to-point rides.

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Email Our Team

Our Minneapolis-area transportation specialists respond quickly, 7 days a week.

info@mspcarservice.com

Call Us

Speak to our team about your Minneapolis booking — available 24/7, including early-morning and red-eye MSP airport pickups.

(612) 242-4255

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